Passengers say a new rule in the friendly skies has them stashing more than just their tray tables. Confused flyers are ...

SEATTLE — Goodbye Dallas, hello Emerald City. Southwest Airlines is once again offering nonstop flights from Love Field ...

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Southwest Airlines got so much flack over its new assigned seating policy that a company executive put out a statement on the ...

Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

Southwest Airlines begins service at McGhee Tyson Airport on March 5, ending a years-long wait for Knoxville travelers.

Viral videos show terrified passengers on a Southwest Airlines Flight from Nashville with their hands up. One of the videos ...

Southwest Airlines announced a series of fixes it plans to implement to streamline its new assigned seating process.

A Southwest Airlines flight that was heading to Fort Lauderdale-Hollywood International Airport on Friday night was diverted to Georgia after a passenger misunderstanding, airline officials said.

Southwest airlines disappointed a large contingent of its loyal customers back in January when a long awaited policy change ...