AT&T customers are feeling the impact of a large outage on Tuesday. According to AT&T’s outage map, issues have been reported ...
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...
The telecommunications giant touted its new “AT&T Guarantee” in a press release issued Wednesday. “The AT&T Guarantee will set a new bar in customer experience covering network, customer ...
According to AT&T, a "covered outage" for the carrier means "wireless downtime lasting 60 minutes or more caused by a single incident impacting 10 or more towers." In either event, AT&T says that ...
A similar promise is being made to fiber customers for unplanned outages lasting at least 20 minutes, but only if the customer uses an AT&T-provided gateway. The "AT&T Guarantee" announced today ...
By Eli Tan Reporting from San Francisco AT&T announced on Wednesday that it would start crediting customers for internet outages and long wait times, the latest initiative in a yearslong effort to ...
AT&T customers near BNA airport are now able to call 911 once again. Metro said this was an issue impacting about 31,000 ...
AT&T's fourth-quarter wireless subscriber growth surpassed expectations on Monday, fueled by strong demand for its discounted ...
AT&T Inc. posted fourth-quarter results that beat Wall Street projections, including better-than expected increases in mobile ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...