DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

Kitsap 911 has introduced a new AI bot, named AVA, to answer its new non-emergency line.

(TNS) — Within months, New Orleans’ 311 callers may reach an artificial intelligence agent instead of a human operator. The AI agent has been trained on the last three years' worth of 311 calls. It's ...

The Vail Public Safety Communications Center on Tuesday will ask the Vail Town Council to fund an estimated $51,000 integration of Aurelian AI non-emergency call-taking software into the town’s ...

The artificial intelligence technology will evaluate call recordings based on standards set by dispatch center supervisors.

Long Beach soon will use artificial intelligence to help evaluate how dispatchers respond to 911 calls. The Long Beach Department of Disaster Preparedness and Emergency Communications is testing and ...

Within months, New Orleans’ 311 callers may reach an artificial intelligence agent instead of a human operator. The AI agent has been trained on the last three years' worth of 311 calls. It's been ...

A new study from scientists at the University of California San Diego in collaboration with the University of Pittsburgh ...