New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...

SANTA CLARA, Calif., Nov. 10, 2025 /PRNewswire/ -- BMC Helix, a global leader in software solutions that help the world's most forward-thinking IT organizations reset the economics of IT, has received ...

BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...

HOUSTON, June 4, 2024 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix operations management portfolio has received ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Derived from BMC's acquisition of IT Masters in late March, the new products include BMC Service Impact Manager and BMC Event Manager, which were previously sold together as MasterCell by IT Masters, ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...

BMC Service Automation enables customers to realize the full potential of virtualization, the vendor says. BMC uses a unified and consistent policy-based approach for planning, controlling and ...

BMC announces Remedy ITSM on Demand, an IT service management software suite delivered via SaaS, to help customers move from on-premise software models to the cloud – and back again – as business ...