Earlier this week, Microsoft made generally available worldwide its Dynamics CRM 2016 release. To be more precise -- and using the official product names -- Microsoft rolled out Dynamics CRM 2016, ...

The next major release of Dynamics CRM will arrive in the fourth quarter of this year, Microsoft announced Tuesday, and one of its key unifying themes will be helping sales teams stay focused on the ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Successful business people understand that companies live ...

Today, at the Convergence 2015 conference in Barcelona, Microsoft revealed that the latest version of its customer relationship management suite, Dynamics CRM 2016, is now available across the globe.

Following the Dec. 1 launch of Dynamics CRM, Microsoft is previewing some of the new capabilities the company has planned for the customer relationship management software and cloud services suite.

The winners of the CRM Watchlist 2016 are here!! After reading thousands of pages and scoring them ruthlessly and brutally, the Elites, winners with distinction, regular winners, honorable mentions ...

Customer Relationship Management (CRM) solutions have become entrenched standards in today's modern enterprise business application ecosystem. Organizations and users have come to expect that their ...

In a year when it seemed that CRM continued to blur into other technologies — artificial intelligence, the Internet of Things, analytics and predictive tools, plus a host of other older technologies — ...

Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...