The familiar sight of a fast-food counter, once the undisputed hub of quick-service and fast-casual restaurants, is increasingly being complemented — and in some cases, even replaced — by sleek, ...

The e-commerce boom in the food and beverage industry is tremendous; however, brick-and-mortar stores are not going away. In 2021, 54% of customers still preferred to drop by the store more often than ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you're probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

There’s no secret kiosks are coming. McDonald’s said after its fourth-quarter earnings report in late January that it planned to invest $2.4 billion of capital in 2018, the majority of which would go ...