Data privacy is not solely about technology – it also requires coordination among legal, compliance, and business units.

Data privacy is at a turning point. While global regulations like GDPR once set a (relatively) clear path forward, privacy laws in the U.S. have fractured into a patchwork of state-by-state rules and ...

Companies that handle large volumes of customers’ personal information have been repeatedly targeted by cyberattacks in ...

Inflation isn’t the only stressor for bank customers in the United States. Data breaches have emerged as a big concern, and the National Public Data breach (NPD) is only bound to exacerbate those ...

Personalization gets customers hooked, but cross the privacy line, and they’ll ghost your brand. Here's how to keep trust alive. Trust matters most. Customer trust is the foundation of successful ...

With Sunday’s announcement by genetic testing firm 23andMe that it has filed for bankruptcy, customers of the site may be wondering what will happen to their data and what, if anything, they can or ...

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The personal data of an unspecified number of UK Renault customers has been compromised following a cyber attack on a third-party data processing business used by the car manufacturer. This incident ...

The personalized customer experience that came naturally to shopkeepers of the past is generally missing in today’s rapidly changing consumer landscape. Now, delivering that same level of connection ...

A Consumer Reports investigation reveals how the grocery chain tracks purchases and sells customer information to third ...

The sale of 23andMe was finalized this week, following the company filing for bankruptcy in March. The sale was previously approved by a judge. The company was purchased by the nonprofit TTAM Research ...

Genetic testing firm 23andMe has filed for bankruptcy, raising concerns about the privacy of customer data. Although the company claims it will continue to protect customer data, experts worry that ...