Delta Air Lines is taking the brunt of the number of delays and cancellations after the global IT outage over the weekend. Now, its customer service problems are frustrating even the most loyal Delta ...
Upgraded Points on MSN
Some Delta SkyMiles Members Have Access to a New AI ‘Concierge’ Assistant
Love it or hate it, AI is here to stay. You might have encountered it most recently when opening your Delta SkyMiles app. On October 29, Delta rolled out what it’s calling “Delta Concierge” in beta ...
A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral ...
For travelers, Delta Concierge promises fewer endless customer service loops and less guesswork, essential as the airline ...
The U.S. Department of Transportation will investigate Atlanta-based Delta Air Lines and how it is treating passengers, Transportation Secretary Pete Buttigieg announced, as the airline entered its ...
A Delta Airlines passenger endured an excruciatingly awkward customer service call after discovering that the rep was none other than his ex-girlfriend. The mortified flyer detailed the uncomfortable ...
TravelPulse on MSN
Viral Video Shows Delta Air Lines Flight Attendant Scolding Southwest Airlines Gate Agent
A Delta flight attendant was filmed yelling at a Southwest gate agent at Atlanta Airport over poor customer service, ...
In today’s CEO Daily: Diane Brady on building customer loyalty. The big story: U.S.-China trade truce. Plus: All the news and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback