It is a particularly quotidian breed in the modern, management-driven university. The desk clerk who pretends to be an academic and researcher but is neither. The desk clerk who admires rosters, work ...

Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

ROCHESTER, N.Y. – We have an exclusive interview with a man who witnessed the terrifying kidnapping of a woman, right in front of him. That man was working behind the front desk at the Microtel Inn in ...

CORAL GABLES, FLA. (WSVN) - A confrontation at a Coral Gables motel ended in tragedy and has led to an ongoing police investigation. Coral Gables Police and Fire Rescue units responded to the Gables ...

BETTENDORF, Iowa (KWQC/Gray News) - A front desk clerk is charged after police say she stole and sold thousands of dollars worth of jewelry from an 87-year-old tenant. Jayme Krouth, 45, of East Moline ...

The real deal from insiders on how to score upgrades, lower rates, and more. Oct. 4, 2012— -- "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't ...