NEW YORK--(BUSINESS WIRE)--Genesys, a leading provider of customer engagement and contact center solutions, today at SpeechTEK announced that its interactive voice response (IVR) and customer ...

Stay up to date with Speech-based IVR System market research offered by HTF MI. Check how key trends and emerging drivers are shaping this industry growth. HTF Market Intelligence consulting is ...

Genesys Telecommunications Laboratories, an Alcatel company, all hot and bothered as they prepare to hit the boiling streets of NYC and the SpeechTEK show, says they're offering “to replace legacy ...

(MENAFN- EIN Presswire) Zappix will showcase its AI-powered Visual IVR & Intelligent Engagement Platform at Genesys Xperience 2025, Booth B31 in Nashville. BURLINGTON, MA, UNITED STATES, September 3, ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys, a leading provider of customer service and contact center solutions, today announced that the number of pharmaceutical industry customers for its Genesys | ...

We list the best Interactive Voice Response (IVR) services, to make it simple and easy to build useful call menus for customer calls. Interactive Voice Response (IVR) services aim to provide a smooth ...

Genesys expands further into the cloud contact center-as-a-service segment with overall annual recurring cloud-based revenue expected to exceed $85 million DALY CITY, Calif.--(BUSINESS WIRE)-- Genesys ...

NV Energy has selected Genesys to replace its entire customer care infrastructure with an integrated, IP-based solution to improve its customer experience and increase customer satisfaction. In the ...

The clumsily named ‘Telstra Cloud Contact Centre – Genesys’ will be available in September to Telstra’s business, government and enterprise customers. Announcing the deal, Telstra’s Philip Jones said ...