Today at its second-annual Google Next conference, Google Cloud introduced Contact Center AI, a solution that combines multiple artificial intelligence products with the aim of improving the customer ...

Google launched ChromeOS Desk Connector in late October 2022. The feature enhancement, which adds the ability to create a new "desk," or collection of apps/windows/tools for a specific customer ...

Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address. On Sep. 24, Google announced new features and expanded ...