Every so often Google unveils a new feature that's so cool and helpful that I can't help but get excited. Such was the case when it became possible to compose an email directly from within a Google ...

A couple of weeks ago, I explained How to Write a Convincing Email. That method works when you’re asking somebody whom you already know (boss, co-worker, existing customer) to make a decision. Note: ...

Everyone uses email. Whether it's a cover letter, a note asking someone for an informational interview or a thank-you note for spending time over coffee talking about job prospects, you're going to ...

(MoneyWatch) Right now, my inbox contains about 200 messages that I haven't had time to deal with. I'm not referring to the thousands of messages that I've archived and saved for some future occasion, ...

The most effective e-mails--business and personal--tend to be brief, focused and, in some fashion, compelling. But even the most finely crafted missive is only as effective as its subject lines--the ...

Even in these times of ubiquitous e-mailing, people continue to send sloppy, offensive, ineffective electronic notes. We consulted with three e-mail experts to compile this list of eight ways to write ...