According to a survey by customer service expert Shep Hyken, 58% of customers will pay more for better customer service. For this reason, an inbound customer care representative may be a company's ...
Less than a year ago, sales representatives were the primary way of getting inbound leads. However, times have changed drastically since then, and we're facing a world that doesn't resemble itself ...
BOSTON--(BUSINESS WIRE)--At INBOUND 2023, HubSpot, the customer platform for scaling businesses, today announced the launch of HubSpot AI, its portfolio of AI-powered features for marketing, sales, ...
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