THE JOB AT A GLANCE: Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring ...

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on ...

Improving the way services are delivered and consumed, NetScout Systems has unveiled nGenius Service Delivery Manager, a real-time service dashboard. The new solution is said to deliver timely and ...

BayFirst Solutions announced on Tuesday that the International Auditors Inc. (IAI) has granted the company certification to AS9100D (Aerospace), ISO 9001:2015 (Quality Management System (QMS), ISO/IEC ...

At our core we are “IT people” (hopefully you are shouting at your screen “No, I'm a business person” but please bear with me), so it is all too easy for us to look at the future of IT service ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...