The ability to write a business letter is an important skill. Even in today's email and text-centered world many occasions arise when informal communication is not appropriate, and a formal business ...

A thank-you note got me my first real job. As a newly minted college graduate with no work experience, I was having a tough time finding my first grown-up gig. I thought I’d never get a break until I ...

Understanding who you’re writing for is the first step. Knowing your audience helps you pick the right words and tone. Good ...

The passive voice focuses more on an action that took place and places less importance on the person who performed the action. Writers who use passive voice may cause headaches and frustration among ...