Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

Unison has sparked a row with the Department of Health by claiming almost all NHS Direct call centres are to be closed. The union claimed 24 of 30 sites will shut at the service, which employs 1,500 ...

The 111 service was thrown into turmoil last July after NHS Direct announced it was planning to pull out of its contracts due to severe financial problems. In October, the organisation announced that ...

NHS Direct, the UK helpline which provides expert health advice via the telephone and internet, has had its Twitter account taken over by spammers promoting an Acai Berry diet. At 10:40pm UK time on ...

The introduction of NHS Direct had no impact on the number of general practice consultations during the winter of 1999-2000, finds a study in this week's BMJ, despite speculation that there was an ...

More than half of NHS Direct staff face being made redundant after a failure to reach agreement on their transfer to non-NHS providers of the new NHS 111 phone number. The non-emergency telephone ...

NHS Direct has launched a health and symptom checker for women looking for confidential sexual health advice online. The health and symptom checker is available at nhs.uk/nhsdirect and covers a wide ...

Hundreds of members of staff at a failed provider to the troubled NHS 111 helpline have been told that they face losing their jobs. The 111 service was thrown into turmoil last July after NHS Direct ...

Doctors in Sussex have revealed they feel NHS Direct refers too many patients to GPs and emergency services, putting a strain on the system. Urgent referrals are given to patients with only minor ...

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