Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Retailers should consider offering label-free and package-free returns to improve the customer experience, decrease costs, and support sustainability. Label-free and package-free returns benefit both ...

Shopping online has long been a convenient and relatively low-stakes way of purchasing everything from clothing and accessories to electronics and home goods—especially if you can simply pack up ...

With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more. However, after the dust settles and you've ...

Shipping still sells. Free, fast shipping continues to drive conversions and reduce cart abandonment, especially when unexpected fees are avoided. Returns build trust. Simplified, no-hassle returns ...