[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...

We may earn a commission from links on this page. A few days ago, I got an e-mail from someone who said he was a customer service agent for PlayStation. He asked me—and, really, all of Kotaku's ...

Following the release of the long-awaited firmware version 2.4 for the PlayStation 3, which brought in-game XMB access and trophies, Sony officially pulled the firmware as it scrambled to solve issues ...

We may earn a commission from links on this page. PlayStation Stars, a free-to-join rewards program Sony announced in July, is being gently rolled out to the whole world—it’s currently live in Asia, ...

Update: W-Series Walkman owners experiencing an issue with their players can visit the Sony help site for more information. It appears the issue is only affecting devices within a certain serial ...

[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...