It’s easy to get frustrated with a team that keeps missing the mark. But often, the problem isn’t effort—it’s a loop of unspoken dynamics. Teams fall into habitual roles, and no number of workshops or ...

Feedback that pits people’s performances against their colleagues’ can backfire.

Harvey, Jean-François, Johnathan R. Cromwell, Kevin J. Johnson, and Amy C. Edmondson. "The Dynamics of Team Learning: Harmony and Rhythm in Teamwork Arrangements for Innovation." Administrative ...