Portals For Dummies Clear Technologies, a CRM solutions provider targeting the mid-market, recently released a new content-management module for its C2 CRM suite. The module in effect allows companies ...

Microsoft CRM for Dummies, by Joel Scott and Michael DeLisa (For Dummies, 2003). A Practical Guide to CRM, by Janice Reynolds (Publishers Group West, 2002).

But buying a program that solves one issue isn’t the best way to shop for a system, says Lars Helgeson, author of CRM for Dummies.

Salesforce Integration for DummiesThe must-read plan for integrating Salesforce effectively.Salesforce is tracking more than your sales pipeline. It's being adopted by services, by marketing, and ...

It’s ironic, then, that CRM systems actually have legitimate reasons to use dummy values in records. If you’ll allow me to use some Jeff Foxworthy shtick here, I’ll walk through some ...