Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive.

Apple has settled a class action lawsuit about its butterfly keyboard. Here's how eligible customers can file a claim for repair reimbursement.

So, unless the key (s) on your MacBook have stopped responding or hampering your usage at a hardware level, Apple won't do anything about a worn-out MacBook keyboard.

How Do I Turn on the Magic Keyboard from My MacBook Pro? Once you have paired your Magic Keyboard with your Mac including ...