Consumers can log in to the CFPB's complaint system at any time to track the status of their credit card complaints using the tracking number assigned to their cases.

How to use the new 311 system Requests made recently were transferred into the new system, but Smiley recommended submitting requests again if people find that they haven’t been completed.

Congressional watchdog urges overhaul of FMCSA's National Consumer Complaint Database as well as new engagement efforts with truckers and carrier personnel to police dishonest, unsafe actors.

Inside the new air travel complaint system, aka ACERS The travel complaint system from USDOT is known as the Aviation Complaint, Enforcement, and Reporting System (ACERS), which is a brand-new ...

Four months after the federal judiciary was jolted into a #MeToo moment by allegations of sexual harassment against California US appeals court judge Alex Kozinski, officials are moving toward a ...

Charles County Sheriff Frederick Davis (R) said last week that he is revamping the citizen complaint process to make it easier for Charles County residents and others to file complaints against a ...

The changes were announced after the agency found that 43 percent of the use-of-force complaints at the Main Jail were made by correctional deputies and officers working the D-Shift.