On the printer control panel, go to Setup or Settings. Look for Printer Maintenance or Printer Update. Select Update Printer ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Following a new update, some HP customers grow disappointed after discovering that they could no longer use third-party ink cartridges in their HP printers.

In the past, HP printers would merely display warnings when non-HP ink cartridges were installed. However, numerous user complaints now suggest that these printers stop functioning.

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ...

As HP issues a firmware update that allows non-HP cartridges to work with HP printers, partners say the bigger issue is the damage those catridges can do.

Hewlett-Packard, or HP, has sparked fury after issuing a recent “firmware” update which blocks customers from using cheaper, non-HP ink cartridges in its printers.

220,000 printers were sold with firmware preventing use of non-HP ink HP Australia’s printer customers could be eligible for compensation after the vendor sold 220,000 printers without informing ...

Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink cartridges.

HP has been sabotaging OfficeJet printers with firmware that prevents use of non-HP ink cartridges and even HP cartridges that have been refilled, forcing customers to buy more expensive ink ...

HP issued a stealth firmware update last March that disabled OfficeJet inkjet printers who use third-party inks/cartridges.

During testing, Original HP LaserJet print cartridges demonstrated solid toner adhesion; while pages printed using non-HP toner cartridges had issues with bonding to the paper. When toner is not ...