Born between 2010 and 2024, Generation Alpha is now fully born—but their story is just beginning. This “mini-millennial” generation is more than 2.2 billion strong and already shaping culture, ...

The past few years have been trying, to say the least – as the world changed, so did work. Our couches became our conference room, our pets became our co-workers, and yet, the world keeps spinning. We ...

After two-plus years of astronomical growth, what are the 2023 e-commerce trends that online retailers can expect? While shoppers are returning to brick and mortar, their e-commerce habits are set.

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...

From surging demand to fractured supply chains, COVID tested – then upended – the food industry like never before. All the upheaval put digital transformation in the food industry into hyperdrive.

The construction industry is a major contributor to the global economy, accounting for an estimated 14% of gross domestic product and employing millions. But despite its powerhouse economic role, the ...

For digital natives (and everyone else), “what the world needs now, is…” trust, apparently – and lots of it. New research from the 2022 Edelman Trust Barometer says trust is pretty hard to come by ...

Consumers expect more from the brands they buy from than ever before, and an ethical supply chain is now a requirement in the experience economy. As they gain awareness about issues related to the ...

Wholesale distributors keep the economy going, buying large quantities of products from manufacturers, then storing and distributing to companies that sell those products to consumers. They’re vital ...

Despite the vast amount of change in the ways we buy and sell, what customers want when they purchase from remains the same: a great customer experience (this applies to both B2B and B2C). If your ...

Effective operations management is core to business success, but traditionally has run in the background without a lot of fanfare. That’s not the case these days. Ongoing disruption to the global ...

Customer service has always been a fundamental part of business, but it’s more important than ever now. Consumers expect a lot from brands – and have several to choose from. Customer satisfaction ...