We explain why India – the world’s most established BPM/BPO market – has emerged as a preferred destination for offshore accounting.

DESPITE legislative measures proposed in the United States, such as the Keep the Hiring International Relocation of Employment (HIRE) Act of 2025, the Call Centers in America Act of 2025, the ...

Cebu City’s disaster preparedness efforts took a significant stride forward with the first night-time earthquake drill held at Cebu I.T. Park, targeting the city’s Business Process Outsourcing (BPO) ...

American business services giant Conduent has confirmed that a 2024 data breach has impacted over 10.5 million people, ...

IN the early 2000s, the promise of the business process outsourcing (BPO) sector was simple: Filipinos could earn more without having the need to work in another country.

Firstsource Solutions Limited ( ($IN:FSL) ) just unveiled an update. Firstsource Solutions Limited has announced the incorporation of a new ...

BUSINESS PROCESS outsourcing company TP (formerly Teleperformance) opened a new facility in Taguig City, known as the TP McKinley Campus. The facility “symbolizes its evolution into an AI-enabled, ...

Milestone accreditation underscores ibex’s role as a leader in community-focused workforce training ibex Bohol Awarded ...

BPO services enable banks to manage and automate their business processes. This service has been widely used for back-office operations, which include inventory control production, order management, ...

A key pillar of the economy of the Philippines, the booming business process outsourcing (BPO) sector, is facing renewed ...

Proposed US laws restricting the offshoring of customer service jobs could threaten the Philippines’ business process outsourcing (BPO) jobs.