At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and strategically uses Call Center QA data for continuous performance improvement.

Bing Wu is the cofounder and CEO of Retell AI, an enterprise-grade AI voice platform built for corporate call centers. A former tech PM at TikTok and a serial entrepreneur, Wu is passionate about ...

AI spend is soaring, yet results lag. Leaders now face the real challenge: turning ambition into ROI through disciplined ...

The Montreat Board of Commissioners held a special call meeting Oct. 10 to discuss potential changes to the sanitation ...

The political scientist Suzanne Mettler examines the roots of America’s urban-rural divide and how Democrats can win back ...

• St. Mary’s Church, 14833 Kutztown Road, Richmond Township, will hae a holiday bazaar on Nov. 1 from 8:30 a.m.-2:30 p.m. Homemade pierogies, BBQ, soups, haluski and more. Eat in or take out, frozen.

Amid a period of profound loss, the Durham jazz musician poured herself into a lyrical memoir that takes the shape of musical ...

Carpenter Technology Corporation ( NYSE: CRS) Q1 2026 Earnings Call October 23, 2025 10:00 AM EDT Thank you for standing by. At this time, I would like to welcome everyone to today's Carpenter ...

Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports ...

Pacific Palisades residents are fuming at City Hall for not moving quicker on several priorities, including replacing the ...