The Tertiary Education Trust Fund (TETFund) has joined the global community in celebrating the 2025 Customer Service Week, ...

Whether someone is traveling for business or pleasure, the level of customer service she receives on her trip will help determine whether she comes back for another visit or warns her friends to avoid ...

At a recent international customer service summit, business magnate and Chairman of the McDan Group, Dr Daniel McKorley, called for a leadership transformation across African businesses, one that ...

Airlines that leverage aviation alliances and partnerships will have opportunities to scale loyalty benefits and quality ...

Merv Bennett, a former member of Colorado Springs City Council and a major force behind the growth of the local YMCA, has died, according to an announcement by former Mayor John Suthers. Bennett was ...

“People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya Angelou). There is probably no other statement that expresses the ...

Kettle River Furniture & Bedding in Edwardsville is celebrating its 44th anniversary. The store has been at its current ...

A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

I've been fortunate to have worked in many jurisdictions over my career, and the talent and capabilities of the island go toe ...

Modern fixed tills and POS mobility: Aptos ONE POS will be deployed on iPads, replacing the Windows-based registers at Glik’s ...

With more than 50 examples now in use, Airbus Helicopters is pleased with the performance of its H160 model, as it eyes ...

AI’s real power lies not only in logistics efficiency but also in building long-term relationships with customers. Their ...