Businesses are increasingly integrating advanced technologies to transform their operations and unify their communications ...

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers—delivering personalized insights that drive innovation and growth.

CMOs face rising ROI pressure, tech skill gaps and AI disruption. Here's what 500+ marketing leaders revealed in our 2025 State of the CMO Report.

CRM for Everyone is now widely available, adding deep Zia capabilities AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration ...

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader in logistics and transportation ...

Dialpad continues its leadership as the only contact center platform that can coach agents in real time with native Ai SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading Ai-powered ...

CMSWire’s State of Digital Customer Experience 2025 report unpacked: real ROI drivers behind AI, personalization and customer ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

Forecast marketing outcomes with accuracy, and these predictive models and tools turn raw data into actionable insights.

New technology combines Data Axle's proprietary data and AI-driven identity resolution to unlock deeper insights and scalable audience activation DALLAS, May 13, 2025 /PRNewswire/ -- Today, Data Axle, ...

New SSO feature bolsters security and streamlines access for enterprise clients, reinforcing commitment to a robust security framework. AUSTIN, Texas, May 13, 2025 /PRNewswire/ -- TrueDialog, a ...