Delta says a passenger's Medallion status and the type of seat they purchased remain the most important factors when ...

Passengers are reporting stricter enforcement of carry-on baggage rules, raising concerns that airlines may be tightening ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

Delta Air Lines is the biggest airlines in the United States, and as with many of the major airlines, Delta offers special perks to certain passengers ... and efficient experience for all customers." ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

Ahead of the summer travel season of the year, Delta Airlines is deepening competition with an updated app with real-time ...

David, who didn't give a surname, shared how during the flight on May 4 with Delta Airlines, he complained when his son was left sitting in a seat that smelt of vomit—and even had visible stomach ...

Delta Air Lines has announced changes to its fare classes, including readjusting its Basic Economy seating. Beginning ...

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...