Use Outlook as Helpdesk Ticketing & Incident Management System - AssistMyTeam.com
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Use Outlook as Helpdesk Ticketing & Incident Management System - AssistMyTeam.com
Learn how to transform your Microsoft Outlook to an Email Ticketing and Incident Management system, using the AssistMyTeam Helpdesk plug-in. Topics Covered 0:00 Email Ticketing and Helpdesk feature in Outlook 1:23 Working with Helpdesk dashboard in Outlook 3:27 Raise a new Case from an Email 6:47 Reply to Customer from the Case 9:14 Mark a Case ...
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